The Cost of Shelf Space: Rethinking Retail Strategy in Pakistan’s FMCG Market

When I first began selling Emborg in Pakistan, I had what most new brands can only dream of today:

✅ Full portfolio support across chilled and frozen
✅ Over 60 SKUs in active rotation
✅ Equipment provided by the principal
✅ Retail space, though limited, was negotiable

That was a different time—when retail was still an open door for new FMCG players.
Today, that door is still open... but it’s far more expensive to walk through

❄️ Cold Chain, Hot Costs

Retail, especially in chilled and frozen categories, is no longer a launchpad—it’s a high-risk, high-cost battlefield.

Electricity tariffs have spiked. Generator costs are unpredictable.
Retailers are cautious about allocating precious cold-chain space unless you're:

  • Paying induction fees

  • Providing branded equipment

  • Or backed by a principal with deep pockets

New entrants without these resources face a brutal reality:

Getting on the shelf is no longer the goal. Selling through is the only thing that matters.

🛒 The Shift: Retail is Not Just Distribution. It's a Channel You Have to Design

Most new brands think: “If I get retail space, I’ll sell.”
But retail is not the strategy—it’s the result of it.
Today’s landscape demands business design thinking from the very beginning.

🔍 Let’s Break It Down: What’s Changed?

1️⃣ Space Is a Scarce Commodity

  • Cold-chain space is monopolized by big players

  • Store owners expect commercial incentives to list new brands

  • Merchandising staff now comes at a premium

2️⃣ Electricity Costs are a Killer

  • Frozen and chilled categories carry ongoing operational costs

  • Retailers often push these onto brands—unless you provide freezers

3️⃣ Retailer Leverage Has Grown

  • The shift from distributor power to retailer power is real

  • Chains now dictate terms, from margin expectations to marketing contributions

4️⃣ High Competition, Low Loyalty

  • Consumers have choices

  • Brands must invest in pull marketing, not just placement

🎯 Surviving Retail in 2025: A Business Designer’s Playbook

As someone who now operates at the intersection of commerce, systems, and strategy, here’s how I guide new FMCG brands:

✅ 1. Start Small. Go Deep.

  • Focus on 1–2 key cities

  • Identify high-fit retailers with your target audience

  • Build loyalty before scaling geography

✅ 2. Leverage DTC + eCommerce

  • Use platforms like Pandamart, KraveMart, or your own store

  • Learn fast → refine messaging, pricing, and SKU mix

✅ 3. Design Cold-Chain Economically

  • Share freezer space via partnerships

  • Lease equipment or co-brand with a local player

  • Consider hybrid SKUs (ambient + chilled formats)

✅ 4. Push for Pull

  • Run in-store demos

  • Use storytelling, sampling, and influencer-led education to build trial

  • Don’t just aim to “get listed”—aim to get repeated

✅ 5. Focus on Hero SKUs

  • Pick 2–3 products with the highest repeat potential

  • Invest 80% of your budget in those first

💡 Final Thought: You Don’t Break Into Retail. You Design Your Way In.

Retail in Pakistan isn't dead - it’s just more selective and structurally expensive.

What worked 10 years ago doesn’t work now.

Brands must be smarter. Leaner. More intentional.

The shelf may be more expensive today - but with the right mindset, it’s still worth designing for.

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